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Issue with Offline Address Book in Exchange 2003 to Exchange 2010 Migration: Event IDs 9331 and 9335

September 26, 2012 by jer0dh

Turned on diagnostic logging and found that Replication traffic seems to be flowing just fine between the two system. Also, checking the SMTP logs and seeing publicfolder traffic flowing. Nothing in the queues, yet seeing the following events in Event log everytime I go to the Exchange Management Console (“EMC”) Under OrganizationMailboxOffline Address Book and choose Update on the Offline Address Book object.

Log Name: Application
Source: MSExchangeSA
Date: 9/26/2012 8:57:06 AM
Event ID: 9331
Task Category: (13)
Level: Error
Keywords: Classic
User: N/A
Computer: ********
Description:
OABGen encountered error 80004005 (internal ID ****) accessing the public folder database while generating the offline address list for address list '/'.
- Default Offline Address List
Event Xml:



Log Name: Application
Source: MSExchangeSA
Date: 9/26/2012 8:57:06 AM
Event ID: 9335
Task Category: (13)
Level: Error
Keywords: Classic
User: N/A
Computer: **********
Description:
OABGen encountered error 80004005 while cleaning the offline address list public folders under /o=HAWAIIDISABILIT/cn=addrlists/cn=oabs/cn=Default Offline Address List. Please make sure the public folder database is mounted and replicas exist of the offline address list folders. No offline address lists have been generated. Please check the event log for more information.
- Default Offline Address List
Event Xml:

Researched. Tried everything to make sure that all public folders had both servers listed in their replicas. I used the AddReplicaPF…ps1 commandlet. I also added it in the Public Folder Management Console to every Offline Address Book replica listed.

When I ran:

[PS] C:program filesmicrosoftexchange serverv14scripts>get-publicfolder "non_ipm_subtreeoffline address book/o=ORG/cn=addrlists/cn=oabs/cn=Default Offline Address List" -recurse |fl identity,replicas

substitute ORG with your netbios domain name.

This showed that some of the public folders still only had the old server with a replica.

Ran this command and now they show both:

[PS] C:program filesmicrosoftexchange serverv14scripts>get-publicfolder "non_ipm_subtreeoffline address book/o=ORG/cn=addrlists/cn=oabs/cn=Default Offline Address List" -recurse |set-publicfolder -replicas "Public Folder Database 1811325250", "oldservernameFirst Storage GroupPublic Folder Store (oldservername)"

Now I no longer get the message when I click update on the Default Offline Address Book.

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