Presentation Server 4.5
Web Interface 4.3, i think.
We don’t use the Access Gateway
Citrix Receiver on IPhone gets a list of apps but when you click one of them, you get a Please Wait black screen for a few minutes then it goes back to the app list.
Found lots of possible reasons on the web, but nothing fixed it. Determined that Iphone and IPad users can access from the internal network but not through the firewall. To see if it was a port issue, on the firewall I opened up the Citrix server so that there was no ip filtering. Still could not access from the outside.
Thought that this was something to do with the Alternate Address setting. Went into the WebInterface.conf file under inetpubwwwrootcitrixpnagentconf and found that the AlternateAddress=Mapped was set and it looked like Alternate was listed in all the options that resembled an address setting.
Our web interface worked fine for desktops and such using the website at inetpubwwwrootcitrixMetaFrame. I compared some settings but overall it looked the same, but to make sure, I copied the webinterface.conf file from the Metaframe website and replaced the webinterface.conf file with it in the Pnagent website…
It worked!
